Wellness – beyond the moment
Vivien, Spa Manager of Spa & Beauty Ninfea, on self-care that lingers.
For Vivien Schatzer, true renewal is never just a soothing massage, a pleasant treatment, or a moment of relaxation. Often, these are only the beginning of something that keeps working long after.
In her work, Spa Manager Vivien places great value on attentiveness, careful listening, and seeing every guest as an individual. Leading Spa & Beauty Ninfea at SEELEITEN together with her five-person team, she asks herself every day what, beyond the booked treatment, could truly benefit a guest: a moment of silence? An open conversation? Further advice? Beyond skill and technique, this above all takes empathy.
Touch opens something inside, too
"Some guests arrive with a clear request, others with a question, or just a vague idea. In those moments, it's about listening first, asking questions, understanding, and then recommending. Sometimes the right treatment, the right solution, turns out to be something completely different from what we expected at first."
This is part of what makes a treatment special for Vivien. It often becomes an opportunity for real conversation, and touch, more often than not, opens a space where people feel free to open up. "Sometimes we become almost like a confidante," she says. Touch and attention, after all, don't work on the body alone — they can move something emotionally, too.
Wellness, thought through as a whole
"Relaxation doesn't begin or end on the massage table." At SEELEITEN, wellness, movement, nutrition, mindful regeneration, and therapeutic approaches all come together. Body and mind receive equal attention, so they can find their balance again. That's why the different areas work closely together — spa and kitchen, fitness coaches and massage therapists. Not as separate offerings, but as parts of one shared understanding of wellbeing.
Spa & Beauty Ninfea never stands still
Spa & Beauty Ninfea keeps evolving, shaped by new insights and current developments in wellbeing. Among the treatments developed in-house are the four-elements massages, where fire, water, air, and earth are woven gently into the experience. At the same time, cryotherapy is bringing longevity and mindful regeneration increasingly into focus.
What Vivien loves most about her work? Giving people beautiful moments — and, perhaps, something to take home that lasts well beyond the holiday.
